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General Practice

GPs look after the health of people in their local community and deal with a whole range of health problems. They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations.

GPs usually work in practices as part of a team, which includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, and social services.

GP out of hours

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If you need to get access to a GP out of surgery hours you should firstly call your GP practice who will be able to provide you with the contact number for their out of hours service.

You can call the NHS 111 Service if:

  • You need medical help fast, but it’s not a 999 emergency
  • You think you may need to go to A&E or another NHS urgent care service
  • You don’t know who to call for medical help or you don’t have a GP to call
  • You require health information or reassurance about what to do next

In a life-threatening emergency, call 999. 


How to register with a GP

You can register with a GP practice of your choice, as long as you live within its catchment area and it is accepting new patients. Click here for a list of GPs in Ealing.

 

GP online services

GP online services will allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurse
  • renew or order repeat prescriptions online
  • view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results

The service is free. Everyone who is registered with a GP can have access to their practice's online services. For more details, see NHS Choices.

 

Interpreting and Translation Service

A new provider “LanguageLine Solutions” commissioned by Ealing CCG

The Interpreting and Translation Service is available for all patients registered with Ealing GP practice.

In December 2019 Ealing CCG commissioned “LanguageLine Solutions”, an independent company, to provide this service in all GP practices.

Interpreting can be done face-to-face or over the phone. GP practices also use British Sign Language (BSL) interpreters for those patients who are deaf and/or hard of hearing.

GP practice staff must be made aware that the patient requires assistance with interpreting. It is recommended that the patients who need this service inform practice staff as soon as they register with the practice or as soon as a need arises..

LanguageLine Solutions will be introducing on-demand video interpreting as an innovative way to assist patients with interpreting which will also be available to Ealing patients.

To find out more about LanguageLine please visit their website https://www.languageline.com/uk