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Improvements to children's services

Childrens Services

Where we look after your child in an emergency in Ealing

To improve children’s care across North West London, there have been changes to some children’s services at Ealing Hospital. On 30 June 2016 the children’s ward at Ealing Hospital closed and ambulances no longer take children to Ealing’s accident and emergency (A&E) department. Ambulances now take children to a hospital with a children's A&E. This is at either: West MiddlesexHillingdonNorthwick ParkChelsea and Westminster, or St Mary’s hospitals depending on the child’s needs.

What to do if your child needs urgent care in Ealing

For both physical and mental health needs:

  • In a life-threatening emergency call 999.
  • If it’s not a life-threatening situation, you can go to Ealing Hospital’s urgent treatment centre, visit/call your GP or call NHS 111.

The majority of children's services remain at Ealing Hospital

  • All other children's services including day clinics and outpatient appointments stay at Ealing Hospital and you should use them as normal - a full list of these services can be found on the London North West Healthcare NHS Trust website
  • Urgent care for children will still be provided by Ealing Hospital's urgent treatment centre 24 hours a day, 7 days a week.

Public information

Our booklet Changes to children’s services at Ealing Hospital, aimed at parents and carers, explains the changes in more detail.The booklet is also available as 'easy read' and translations.

Our two page leaflet provides quick and easy to print-out summary of the changes.

We have also produced travel information sheets for the five hospitals in North West London with a children's A&E and information on how to travel to Ealing Hospital if you need to access day clinics or the children's urgent treatment centre (UTC). 

Ealing Hospital’s urgent treatment centre

The urgent treatment centre (UTC) at Ealing Hospital is open 24 hours a day, seven days a week. If a child needs more specialist care than the UTC can provide, they will be looked after by doctors and nurses and transferred to another hospital and appropriate transport will be arranged.

What is the difference between urgent and emergency care? – a quick guide

Urgent care

Emergency care

Ealing Hospital’s urgent care centre provides 24/7 urgent care, treating children and adults with minor illnesses and injuries that are urgent but not life-threatening, for example:

  • - sprains and strains
  • - minor burns to small areas
  • - minor cuts including those needing stitches
  • - common infections such as chest, ear or throat
  • - minor broken bones such as toes, ankles, wrists, fingers or collarbone.

 

If a child needs more specialist care than the urgent care centre can provide, they will be safely transferred to another hospital.

Accident and Emergency departments (A&E) provide emergency care for major, life-threatening illnesses and injuries, which may result in a stay in hospital, for example:

  • - drowsiness and loss of consciousness
  • - severe chest or tummy pain
  • - breathing difficulties
  • - choking
  • - severe non-stop bleeding
  • - swallowing of chemicals
  • - having fits
  • - badly broken bones, including legs
  • - bad burns
  • - a rash that doesn’t disappear under the pressure of a glass.

 

If your child is suffering from any of the above, you should dial 999 immediately for an ambulance.

Note: This is a list of some examples, if your child needs emergency help dial 999.

CAMHS out-of-hours helpline
For out-of-hours advice you can also call the child and adolescent mental health services (CAMHS) helpline: 0300 1234 244 (open Monday to Friday: 4.30pm to midnight; weekends and bank holidays: 9am to midnight).

This nurse-led service operates throughout Ealing, providing advice, assessment and if needed, emergency intervention.

More information

More information about healthcare services in your local area can be found at www.nhs.uk