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Urgent treatment centres

What are urgent treatment centres?

Urgent treatment centres are an alternative to A&E, treating both children and adults. Urgent treatment centres provide treatment for minor injuries and illnesses that are urgent but not life threatening for example:

  • Sprains and strains
  • Minor broken bones, such as toes, ankles, wrists, fingers or collarbone
  • Minor burns to small areas
  • Minor cuts, including those that need stitches
  • Common infections such as chest ear or throat (a full list can be found below)

Where’s my nearest UTC?

For most people in Ealing, the closest urgent treatment centre is based at Ealing Hospital, which also treats children 24/7.

(For children please note that there is not  a children’s A&E at Ealing Hospital, should your child need more specialist care than the urgent treatment centre can provide, your child will be safely transferred with you to another hospital.)

There are also local urgent treatment centres at Northwick Park Hospital, Hillingdon Hospital and West Middlesex Hospital. They are all staffed by experienced GPs and nurses, healthcare assistants and other healthcare practitioners.

Ealing Hospital 
Uxbridge Road
UB1 3HW 

West Middlesex Hospital
Twickenham Road
TW7 6AF 

Northwick Park Hospital
Watford Road
HA1 3UJ 

Opening hours

Ealing Hospital, West Middlesex Hospital and Northwick Park Hospital urgent treatment centres are open 24 hours a day, 365 days a year.

Which conditions are treated at UTCs?

The urgent treatment centre treats minor injuries and illnesses that require urgent treatment.

  • minor illnesses

  • minor cuts and grazes, including those that require stitches 

  • minor scalds and burns

  • strains and sprains
  • bites and stings

  • minor head injuries

  • common infections, such as chest, ear and throat 

  • minor skin infections / rashes

  • minor eye conditions / infections

  • stomach pains

  • minor broken bones (e.g. toes, ankles, writsts, fingers or collarbone) and suspected fractures.

On arrival at the urgent treatment centre you will be assessed and treated in order of the priority of your condition.

This is an urgent treatment service and should only be used if you require urgent medical attention and cannot be seen by your registered GP.

  • If your condition is urgent and requires immediate attention, you will be seen by an appropriate clinician in the urgent care centre.

  • If your condition is not urgent or immediate, you will be referred back to your GP.

  • If you are seriously ill, you will be referred to the emergency department which is located next to the urgent care centre.